Frequently Asked Questions
+I'm having technical issues using the Online Tracking Tool. Who can I contact for support?
The best source of help would is an IWM Cellar Master, available at info@iwmcellars.com. Support is available Monday-Friday 9-6pm EST.
+How do I add a new purchase?
+How do I remove a wine?
+How do I view all my wines in one particular storage site?
+What does “Unique Label” mean?
+How do I move a wine from one storage site to another?
+Are purchases from IWM automatically added to my online cellar?
+Can I see professional ratings?
+I made a big purchase and it will probably take forever to enter all the wines into my online cellar. Can I just send them to you and have you enter them?
+How do I upload my whole collection onto your site?
+Why should I use IWM’s Cellar Management Program?
+How do I add a tasting note?
+How do I print barcode labels for my wines?
+How do I see how much my collection is worth?
+How can I add another storage site that is not listed currently?


If you have any additional quesitons, please contact our Cellar Master.